Atlantic Canada Opportunities Agency
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Deltaware Systems

E-solutions give health care providers more time to focus on patient care

A pharmacy employee holding up a pharmaceutical bottleA Charlottetown, PEI company has created an innovative tool that allows healthcare professionals more time to focus on patients and less time on paperwork.

DeltaWare Systems (DeltaWare), a subsidiary of MAXIMUS Inc., is a Canadian-based information technology firm specializing in e-health and e-business solutions. The compant has created Medigent® — a comprehensive suite of e-health products designed to save both time and money.

The products are designed around the three primary needs common to private and public healthcare administration: management, assessment and surveillance – and DeltaWare’s tools help manage the business of health by expanding benefits administration capacity, enhancing decision-making capabilities and improving communications flow.

The Atlantic Canada Opportunities Agency (ACOA) invested in the company’s research and development of Medigent® through the Atlantic Innovation Fund (AIF), enabling the company to conduct in-depth research and software development, incorporating a number of innovations into the suite of products.

These efforts resulted in new and improved technologies that facilitate better healthcare by streamlining the exchange, management, and surveillance of electronic health records from service providers.

“The AIF program has enabled us to compete with large competitors and expand our client base by offering an enhanced and innovative product,” says Vince McKenna, President of DeltaWare. “The assistance we have received through this invaluable program has allowed us to become a nationally recognized competitor in the eHealth field and continue to grow as a local company.”

The redeveloped product allowed the company to expand its client base to include more jurisdictions across Canada and the US, and new software developers and technical advisors were also hired. According to McKenna, the expansion plan is working, with Medigent® receiving positive attention from within the field.

Created in 1992, DeltaWare has grown from a single individual to a company that competes with major international IT firms and employs more than 110 highly-skilled professionals. The company has been recognized for the past three consecutive years as one of Atlantic Canada’s Top Employers and as one of Canada’s Top Employers of Young People. In recent years, DeltaWare has also been recognized as one of the Top 100 Employers in Canada by Mediacorp, the Corporate Citizenship Award at the 2010 Canadian Health Informatics Awards and as an Atlantic region finalist in the Ernst & Young Entrepreneur Of The Year® Awards.

With help from AIF funding, DeltaWare Systems has built private sector capacity in Atlantic Canada, meaningful partnerships, has helped attract new talent and a highly-skilled workforce.

Project: Re-architecting and embedding of e-health technology
Proponent: DeltaWare Systems
Location: Charlottetown, Prince Edward Island
Total AIF funding: $1.8 million – project funded in 2008
Total project cost: $3.1 million

Related website: www.deltaware.com

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